Support Engineer
40 hours, Drachten / Hybrid
Do you have technical aptitude and are you passionate about all things manufacturing, IT, and automation? We are searching for a mechanical engineer, business administrator, or all-round technologist working on an applied sciences (HBO) or academic university (WO) course, or one who has already graduated.
Job description
As a Support engineer, you assist customers with the integration of your solutions in their (pre-)production processes. Working together with the customer: you improve sales processes, you set up digital dealer channels, you make engineering processes smarter and you control production. Additionally, you are responsible for support-content, such as videos and documentation. Lastly, you should have a feel for what functionality is asked for by our customers, to convert this to groundbreaking software along with your colleagues. Expectation- and project management is an important portion of your task package here.
You:
- Have an academic thinking- and working level.
- Are capable of interpreting complex information and requirements and to convert them into an implementable design.
- Are fluent in Dutch and English, in speaking and writing.
- Have affinity with platforms and systems such as: MS Excel, CAD, ERP, or MS Power Platform.
- You are analytic and precise and able to see the bigger picture.
- Have an external view. You see what happens in the branche, on in your field of work and the market as a whole, and know how to convert this to chances and possibilities.
- Are in possession of a Driving License B.
- Do not have a 9 to 5 mentality.
- Are a self-starter, and, like us, are motivated to work!
We offer you:
- A cool place to work, with a drink on Friday afternoon. And in corona-times: a virtual drink ;).
- Flexible work times.
- Spacious education possibilities – next to an intensive internal education trajectory from the best in business 🙂
- A lot of responsibility and a diverse task package.
- An office with sociable colleagues and an informal work atmosphere.
- Competitive salary and work conditions.
About Elfsquad:
Elfsquad creates software for sales of technically complex products. Our groundbreaking software guides both buyers and sellers online with composition of, for instance, machines and installations. Elfsquad has existed for 5 years now, and is growing rapidly.
