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How Packaging & Processing Manufacturers Scale in a World of Customization

Written by Nynke Dijkstra | Feb 2, 2026 2:09:43 PM

Packaging and processing machinery is getting more complex, not less. Machines need to handle more formats, stricter regulations, higher output speed, and seamless integration into complete production lines. At the same time, customers expect faster quotes, clearer proposals, and shorter lead times. 

For many manufacturers, that creates a painful dilemma: how do you scale sales and delivery without simplifying your machines or overwhelming engineering?

The answer isn't reducing customization. It's changing how configuration knowledge is captured, applied, and reused. 

Handle Complete Project Configurations

For packaging and processing manufacturers, quoting rarely stops at a single machine. Customers buy complete production lines: multiple machines, conveyors, peripherals, and integrations that must work together as one system.

That’s where many tools fall short. They handle individual products, but struggle when configurations span entire projects.

Elfsquad CPQ is built to model and configure full project configurations.

  • Multiple machines combined into one coherent line

  • Shared dependencies between modules and stations

  • Automatic validation across the entire system

  • One consistent configuration as the basis for pricing, BOMs, and documentation

Sales teams can configure a full line in one flow, while engineering knows every combination is technically valid and production-ready.

Complexity Is The Reality

No two packaging lines are identical. A single system may combine fillers, conveyors, sealing units, inspection systems, and palletizing equipment - all tailored to specific products, materials, speeds, and compliance requirements. 

Even small changes, like switching packaging film or adjusting pouch size, can ripple through the entire configuration:

  • Module compatibility changes

  • Throughput calculations shift

  • Dimensions, pricing, and documentation must be updated

In many organizations, this logic lives in scattered documents, spreadsheets, and the heads of senior engineers. Sales teams rely heavily on engineering just to validate feasibility. 

That works... Until volume increases. 

Why Scaling Breaks Traditional Quoting

  • Slow response times due to repeated back-and-forth between sales and engineering

  • Higher error risk from outdated price lists, incorrect module combinations, or missed dependencies

  • Engineering bottlenecks that pull valuable experts away from innovation

  • Dealer dependency on HQ for approvals and checks

In a market where buyers compare multiple vendors and expect fast answers, these delays directly impact win rates. Scaling sales with the same processes doesn't just slow growth - it actively limits it. 

Standardising Decisions, Not Machines

Manufacturers that scale successfully don’t simplify their products. They standardise how decisions are made.

By capturing configuration rules - compatibility, dimensions, pricing, compliance - once, those rules can be applied consistently by sales and dealers. 

Complexity shifts from people to systems. Flexibility stays in tact. 

From Engineer-to-Order to Configure-to-Order

Packaging and processing companies often start in an engineer-to-order (ETO) model. Every quote is checked manually, and engineering validates nearly every detail.

As product portfolios mature, that models becomes a constraint. Moving toward configure-to-order (CTO) doesn't remove customization - it removes repetition. Engineers define rules once. Sales and dealers apply them safely, every time. 

That transition: 

  • Reduces engineering involvement in routine quoting

  • Shortens sales cycles

  • Improves quote consistency across regions

Engineering time shifts back to where it belongs: innovation and complex exceptions. 

Dealer Networks Need Speed

Global dealer networks are essential in packaging and processing, but they amplify inefficiencies if tools are lacking.

Without structured configuration support, dealers must:

  • Request approvals for every deviation

  • Wait for manual checks

  • Rely on HQ for pricing clarity

Modern CPQ enables dealers to configure and quote independently within predefined boundaries. Multi-language, multi-currency support and dealer-specific pricing are no longer optional. Empowered dealers sell more, faster, without increasing risk.

Would you like to learn more about Elfsquad?