Job description
As a Training Specialist, you will own the design, delivery, and continuous improvement of our onboarding and training initiatives. You’ll work closely with implementation, support, and product teams to ensure customers are well-equipped to achieve value quickly. Your role is critical in minimizing friction, increasing user adoption.
Key Responsibilities
- Design and develop a pre‑implementation training program that prepares customers for onboarding
- Deliver engaging live or virtual training sessions, tailored to diverse audiences and learning styles
- Arrange and coordinate the practical aspects of the training, including hotel bookings and meals
- Create, update, and maintain supporting training materials (guides, videos, walkthroughs, documentation)
- Collect feedback from training participants and stakeholders; use insights to iterate and improve content for clarity, relevance, and impact
- Coordinate with implementation teams to schedule and align training timing and content
- Monitor training effectiveness through metrics (attendance, satisfaction, knowledge retention)
- Advocate for best practices in onboarding and user enablement across internal teams
- Identify knowledge gaps and propose new training or enablement initiatives proactively
What We Require
- Proven experience in training, enablement or related roles (ideally in a SaaS environment)
- Excellent facilitation skills, ability to deliver engaging sessions in person or virtually
- Strong writing and storytelling skills to produce clear, compelling content
- Ability to gather, analyze, and act on feedback and performance data
- Willingness to travel on occasion for trainings abroad
- Proactive, growth mindset: you identify opportunities and drive improvements
- Fluency in English and Dutch (German is a plus), both spoken and written
Why Elfsquad
- Real ownership: You’ll be given trust, autonomy and responsibility in your role
- Purpose-driven work: Be part of an ambitious team building tech that matters to manufacturers
- Hybrid flexibility: Work from our offices in Drachten (NL) or Gdańsk (PL) or remotely
- Innovation culture: Be part of a team that helps redefine how industrial sales and customization happen in the digital age
- You matter: Seen as a person with a story and talents, not just a number in an excel sheet
We Offer You
- Competitive compensation & flexibility: Attractive salary, benefits, and remote work possibilities
- Growth & development: Career acceleration with training, tools, and mentorship
- Impact & ownership: Shape the digital transformation of manufacturing through ownership
- Vibrant & international team: Collaborative culture that celebrates achievements, professional and personal
- Modern workplace & tools: Creative, well-equipped offices designed for productivity
About Elfsquad
We build business-led CPQ software that empowers teams and evolves with product and process complexity. Our mission: transform complexity into simplicity.
We empower manufacturers with digital tools that streamline operations, enhance accuracy, and enable data-driven decisions. Elfsquad transforms sales and production by eliminating quotation errors, accelerating sales, and integrating seamlessly with existing systems.
Interested?
Send your application and CV to . For more information, you can contact Sofia Cotinghi at phone number +31 6 437 948 67. Acquisition is not appreciated.
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