Customer case

Demaco Doubles Efficiency and Boosts Revenue

At Demaco, a leader in cryogenic infrastructures, the sales team struggled with an increasingly unmanageable process. Their traditional method of using Excel for price calculations and Word for quotations was time-consuming and prone to errors.

The need for change

This outdated approach was not only slowing down their response to customer inquiries but also limiting their ability to handle the growing demand for their specialized products. With an ambitious attitude, Demaco looked for a solution that could transform their sales process in an evolving industry.

Recognizing the need for change, their search led them to explore various CPQ (Configure, Price, Quote) solutions. They needed a solution that was not just efficient but also flexible enough to handle the increasing complexities of their products; software that could easily integrate with their existing systems and streamline the entire quotation process.

Discovering Elfsquad

Elfsquad stood out in this search as the most dynamic option on the market. Its user-friendly interface and powerful configuration capabilities resulted in quick, error-free quotations every time. The possibility of integrating Elfsquad with their CRM and ERP systems was an added advantage.

The transition to Elfsquad was a significant step for Demaco. It was not just the implementation of new software, it was a total shift in the way the company operates as a whole. Comprehensive training sessions were organized, and the benefits became apparent straight away. Now, the Demaco sales team has expressed that they can no longer imagine what life was like before Elfsquad CPQ. Talk about a game changer!

"Elfsquad has not only streamlined our operations but also empowered our sales team to focus more on customer engagement. Elfsquad is a fundamental part of our growth and efficiency."


Niels Beers

CEO at Demaco

The Elfsquad effect

  • Quote generation now takes half the time, leading to faster responses to more customer inquiries.
  • Increased efficiency now allows Demaco to handle twice as many quotations without increasing staff.
  • Total revenue has increased by 20% thanks to the simplified sales process.
  • More time for building and maintaining customer relationships is now available due to eliminating Demaco’s outdated and tedious price quotation process.
  • Integration with Demaco’s existing CRM, ERP, and BI systems ensures a unified and error-free flow of information.

A Partnership for the Future

Demaco’s journey with Elfsquad is more than a success story, it’s a partnership that will continue to evolve. As Demaco grows and their needs change, Elfsquad’s flexible and scalable solution ensures that they can adapt quickly, maintaining their edge in a competitive market.

Demaco’s experience with Elfsquad is a powerful example of how the right digital tools can revolutionize a business. The significant improvements in efficiency, revenue, and customer satisfaction highlight the impact of our innovative CPQ software. For Demaco, Elfsquad is not just a software provider but a strategic partner in their journey towards new achievements and continued success.

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