The configurator reinforces our competitive position, and our customers are experiencing the same problems during the pre-production process. We see a future for our customers in the configurator. Because profits for manufacturing businesses are often reduced by the costs of spillage. By eliminating every possible error in the pre-production process, you are able to regain a big portion of this profit.
Elfsquad removes all uncertainty, dealers can immediately see pricing when writing up the quotations, and as a result it can be composed together with the customer. In turn, revisions become a thing of the past.
Where in the past we would get stuck in lengthy sales trajectories, we now go through them in mere minutes after implementing Elfsquad. Customers used to order complex calculations or complicated pricelists. This requires both waiting- and labor time. Which are reduced enormously through a product configurator that integrates directly with your infrastructure.
When we zoom out of all of its applications, Elfsquad’s simplicity is distinctive. And solid software is the basis, of course, but the click with contacts is of equal importance.
Elfsquad turned out to be the solution, because it contains a knowledge set which practically holds the user’s hand when answering the question of what exactly is needed to fulfill customers’ wishes, and with that explains all of its different options in an infinite amount of languages.
As in our group of companies, the power of the configurator lies in the combination. All combinations of options are presented to our customer, thereby increasing his or her involvement in our organization and our product.
Many of our international customers can now configure our product themselves. This is checked and production follow-up can begin.
Solid software is of course the basis, but the click with the contacts is also important. The integrations were discussed and there is flexibility at Elfsquad.